The formulation of these service terms aims to standardize the commodity transaction service process and maintain the orderly development of shopping service behaviors. All user shopping operations and platform service provision behaviors are subject to the unified constraints of these provisions, so as to ensure the fairness, standardization and rationality of the whole transaction link.
In the process of commodity selection and transaction submission, users need to independently confirm the matching degree between commodity attributes and their own demands, and fully understand the service logic of commodity supply and service provision. The platform will try its best to present real and effective commodity information and service specifications for users, and optimize the display mode to facilitate users’ independent judgment and selection.
Users shall abide by the principle of good faith in all transaction behaviors, and shall not conduct malicious operation, false transaction, improper complaint and other behaviors that damage normal service order. For any improper user behavior, the platform has the right to take corresponding service restriction measures according to the actual situation to maintain the overall service environment.
In view of the uncertainty of service operation and external environment, the platform does not promise that the service process will be completely free of abnormalities at all times. The platform will establish a perfect service response mechanism, and try its best to respond to user service demands and solve abnormal problems in a timely and effective manner.